Last update: 24 August 2021
Collecting Information: Generally, we do not collect any personally identifiable information from individuals unless specifically provided by the individual. For example, when you request information regarding our products, promotions or warranties, you voluntarily provide your name, company, contact address, e-mail address and type of CrystalIdea Software products and supporting equipment you own or use.
Our website uses Plausible Analytics, lightweight and open-source website analytics tool. It’s a privacy-friendly alternative to Google Analytics which:
Using Information: Though we have the utmost respect for your privacy, any communication or material you transmit to the site by electronic mail or otherwise, is and will be treated as, nonconfidential and nonproprietary. As a general rule, we will not sell, rent, or lease your personally identifiable information and will not disclose your personally identifiable information to others except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it. We use your personal information primarily to fulfill purchases and prizes, to track compliance with our Terms and Conditions of Use, for research purposes or for marketing and promotional purposes.
Cookies: In some cases the website may store the following cookies:
source and campaign which track how a user came to the website (e.g. ‘uninstalltool’ and ‘dlgabout’ when a user came from the Uninstall Tool about dialog). We use this information to track purchases. Expire in 60 days.
paddlejs_campaign_referrer - used by the Paddle payment processor for the checkout to track campaigns referrers for visitors. Expires in 30 days.
Security: We use industry standard efforts (such as a secure sockets or secure socket layer where appropriate) to safeguard the confidentiality of your personally identifiable information.
Limits on Our Abilities: Although your privacy is very important to us, due to the existing legal and technical environment, we cannot ensure that your personally identifiable information will not be disclosed to third parties in ways not described in this policy. For example, we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. Additionally, we can (and you authorize us to) disclose any information about you to private entities, law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate to address or resolve inquiries or problems.
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